Every fall and spring, a survey goes out to a few hundred thousand IT folk in Canada asking what they think of Microsoft as a company. The information they get from this survey helps them understand what problems and issues you’re facing and how they can do better. The team at Microsoft Canada takes the input they get from this survey very seriously.
Now I don’t know who of you will get the survey and who won’t but if you do find an email in your inbox from "Microsoft Feedback” with an email address of “ firstname.lastname@example.org ” and a subject line “Help Microsoft Focus on Customers and Partners” from now until April 13th — it’s not a hoax or phishing email. Please open it and take a few minutes to tell them what you think.
This is your chance to get your voice heard: If they’re doing well, feel free to pile on the kudos (they love positive feedback!) and if you see areas they can improve, please point them out so they can make adjustments (they also love constructive criticism!).
The Microsoft team would like to thank you for all your feedback in the past — to those of you who have filled out the survey and sent them emails. Thank you to all who engage with them in so many different ways through events, the blogs, online and in person. You are why they do what they do and they feel lucky to work with such a great community!
They want to make sure they are serving you in the best possible way. Tell them what you want more of. What should they do less of or stop altogether? How can they help? Do you want more cowbell ? Let them know through the survey or the email alias. They love hearing from you!